 Janet Pacik
Janet is the practice manager of the Plastic Surgery Professional Association and business manager of Skincare-MD.com which is our internet store for the advanced skin care program in our practice.
Janet brings to our team 30 years of experience in graphic design and business. Her expertise in these areas has helped bring our practice to new levels of functioning with extensive before and after photos both in our in-office albums and on our website, a sensitivity for continually improving and updating both our plastic surgery and skin care websites, and making posible the many scientific publications and lectures given at plastic surgery meetings.
Janet is also involved with patient and customer service and is very proactive in dealing with any problems or concerns that may arise.
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 Gloria Smith
Gloria, our medical assistant, is very knowledgeable and assists patients with scheduling their consultation, providing accurate information regarding the many services we provide. Gloria’s major area of responsibility is to oversee the efficient and smooth operation of the office, a task she performs extremely well. Her friendly attitude and empathy are continuously noted by patients and staff alike.
Gloria’s many years of experience in customer service has been a great asset to our practice.
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 Sarah Goodwin, MA
Sarah Goodwin, MA is our medical assistant who helps to take care of our patients. She received her Associate Degree Medical Assistant and graduated Cum Laude. Her pleasant demeanor helps create the relaxing and friendly atmosphere that all of us at the Plastic Surgery Professional Association try to promote. She cares about our patients and will help coordinate your care from the consultation to the surgery and your recovery.
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 Ellen Wilson-Giancola, CST
Ellen Wilson-Giancola, CST is a certified surgical technologist working in our surgicenter and coordinating patient care. She has extensive experience in a wide array of surgical procedures, and has spent many years working in this capacity. She understands all aspects of surgical procedures and both assists in surgery and coordinates patient care for surgery. She is a happy person who is always upbeat and loves working with our patients.
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 Pamela Altner, CST
Pamela Altner, CST is a certified surgical technologist working in the operating room. She has an extensive background as a surgical technologist and has assisted in thousands of operations. Her advanced training is in the fields of sterility, instrumentation, implant devices, surgical procedures and setups. She helps run the surgicenter and is our key person for medical billing and coding. Her soothing personality is just one more plus.
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 Barbara Barry, RN
Barbara Barry, RN is our recovery room nurse and is Advanced Cardiac Life Support certified. She has a long history of helping patients and is a joy to work with. You will be greeted by her smiling face, both when you first get into one of our comfortable beds, and when you wake up from the anesthesia. A smile and a soft voice go a long way towards the comfort of our patients.
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 Cecile Juneau
Cecile, our part-time file clerk and medical assistant, joined our office after taking early retirement in the field of human resources. Cecile is very efficient, keeping all of our paperwork requirements in order, to ensure that patients receive accurate information. Cecile is very warm and pleasant and has excellent communication skills.
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 Denise O'Rourke
Denise, our bookkeeper for the Plastic Surgery Professional Association, handles all financial aspects of our practice. Denise works very closely with patients assisting them with financing and payments. She is efficient, handles a large workload, and is always pleasant to work with.
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 Lisa Roberge, Medical Aesthetician
Lisa Roberge has always loved working with people and helping them to look and feel their best by helping them to achieve their skincare goals. Lisa believes that the most rewarding part of her job is seeing patients at their follow-up visits when they are beaming with a new found self-confidence, when they smile and when they hug her with happiness.
Lisa completed a 900-hour Esthetics program in the study of skin sciences which included an additional 300 hours of theory and clinical training in Advanced Microdermabrasion Devices, Chemical Substances of Exfoliation, Lymphatic Drainage, Ultra Sonic Devices & Light Therapy Devices. Lisa was also awarded the “Legacy Scholarship” by the International Dermal Institute. Lisa worked for many years as a Consultant with Estee Lauder, and achieved Star Status Customer Service rating due to customer survey feedback.
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 Carol Mandro
Carol is our skincare sales associate and works part-time fulfilling orders for both our in-house patients and for our skincare store, Skincare-MD.com. Carol handles many other tasks to assist in keeping our advanced skin care program running smoothly. You can read many articles about the skincare products we carry on-line in our resource library. Many are researched and written by Carol. She also gives first-hand knowledge of her experience with the products. She loves and knows the Jane Iredale Mineral Makeup line so be sure to ask her what’s new.
Carol worked for many years at Baxter Healthcare, Auto Syringe Division as a communications manager and at Morgan Marketing as a Seminar Coordinator and Morgan Press in marketing and communications. She enjoys multi-tasking and is capable in many areas and eager to assist. In her free time, she loves to garden!
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 Karen Caron
Karen, our bookkeeper for Skincare-MD, handles all financial aspects of Skincare-md.com. Karen also assists callers placing skincare orders. Despite the complexity of her work, Karen always maintains her sense of humor and is always willing to help out other members of the staff.
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 Nancy Jackson, CRNA, ARNP
Nancy is one of our PACU (Recovery Room) nurses who is also a certified registered nurse anesthetist with advanced practice in Anesthesia. She has worked at the St. Mary Hospital, Lewiston, ME as staff nurse in the anesthesia department. Nancy is a graduate of the Rhode Island Hospital School of Nursing in Providence Rhode Island and the St. Mary School of Anesthesia for Nurse Anesthetists in Lewiston, Maine.
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 Board Certified Anesthesiologists
American Board Certified Anesthesiologists are responsible for the anesthesia given in our surgicenter. They are highly trained MD’s who have advanced training in anesthesia and pain control, and who routinely care for complex cases done at the hospital. Together they have considerable knowledge which helps us maintain the highest standards of care in our surgicenter. They all enjoy coming down to our outpatient surgicenter where our relaxed atmosphere is a departure from the sometimes frenetic pace of the hospital. We too, feel very comfortable having this elite group of doctors manage an important part of our patient’s care.
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Janet Pacik
Gloria Smith
Sarah Goodwin, MA
Ellen Wilson-Giancola, CST
Pamela Altner, CST
Barbara Barry, RN
Cecile Juneau
Denise O'Rourke
Lisa Roberge, Medical Aesthetician
Carol Mandro
Karen Caron
Nancy Jackson, CRNA, ARNP
Board Certified Anesthesiologists
View our online Office Photo Album to see pictures from our office events.
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